The Power of Informal Customer Feedback

The Power of Informal Customer Feedback Informal customer feedback provides an alternative way to listen to your customers, and is just as powerful and insightful to your organisation as feedback gathered through more structured feedback solutions. But what exactly is...

Choosing the right promotional item

We have all at some point been to an exhibition, where we get handed a goody bag and as we walk around the exhibition booths we get handed different promotional items from companies vying for our business. But how many of those items do you actually keep? USB Flash...